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Privacy Policy

Last updated: October 27, 2026

This policy explains how DispatchBase handles information on this website (dispatchbase.net) and in its Early Access waitlist. It does not cover the DispatchBase application, which will have its own terms and privacy policy.

What we collect

When you join the Early Access waitlist, we store:

  • your email address;
  • the role you choose (Carrier / Fleet Owner, Independent Dispatcher, or Dispatch Team / Company);
  • your fleet size, if you choose to give it;
  • the date and time you joined, and which version of the waitlist notice was shown when you joined.

To protect the form from abuse, we count signups per network in hourly counters. Each counter is identified by a one-way, keyed hash of your IP address; we never store the IP address itself. The counters are used only to limit repeated signups. Counters from earlier hours are deleted automatically when the next signup arrives; if no further signups arrive, the most recent counters remain until the next one, or until we clear them by hand.

We don't ask for your name, we don't use cookies for advertising or analytics, and this website doesn't use tracking tools.

How we use it

  • to send you an invitation when DispatchBase beta testing opens;
  • to send you relevant updates about the DispatchBase launch;
  • to understand, in aggregate, which kinds of trucking businesses are interested (from role and fleet size).

Who processes it

Infrastructure providers process personal data on our behalf, only to provide their services to us:

  • Vercel hosts this website and processes requests to it, including technical request information such as IP addresses in its logs for security and operations;
  • Neon hosts the waitlist database;
  • Google Workspace provides our email, including messages you send us and invitations we send you.

These providers may process data in the United States and other countries where they operate.

We do not sell your personal data, and we do not share it with third parties for their own marketing.

How long we keep it

We keep your waitlist entry until you ask us to remove it, or until we no longer need it for the beta and launch communications described above.

We review the waitlist at least once a year, and again when the beta and launch communications are complete, and delete entries we no longer need for these purposes. This review is done by us, not by an automated process.

Your choices

To be removed from the waitlist, to ask what we hold about you, or to correct it, email privacy@dispatchbase.net. When you ask to be removed, we delete your entry from the waitlist database and confirm by email. We may keep your request email itself as a record that we handled it.

Every launch update we send will also tell you how to stop receiving them.

Children

This website and the waitlist are intended for businesses and are not directed at children.

Changes

If we change this policy, we'll update the date above. Significant changes affecting the waitlist will be explained before they apply to information we already hold.

Contact

Questions about this policy or your information: privacy@dispatchbase.net.